Tratta vs. PayStream

Which platform supports faster resolution of more debts with less effort?
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A Clear Look at Two Different Debt Collection Platforms

Choosing the right consumer engagement and payment platform is a critical decision for debt collection agencies and legal teams seeking to increase recoveries. This page offers a side-by-side comparison of Tratta and Applied Innovation’s PayStream Consumer Portal based on unbiased, publicly available information. In just a few minutes, you’ll understand each solution’s flexibility, compliance, automation, and integrations capabilities and learn about the many ways that Tratta delivers a superior consumer experience.
Tratta
PayStream
Pricing model
Tratta

Tratta combines platform fees with transaction-based components to make our solution affordable for any company. Our transparent, volume-based pricing structure is publicly available on our website.

PayStream

Applied Innovation has not published PayStream pricing.

Campaigns
Tratta

Customizable email and SMS outreach campaigns increase debt recovery. Trigger by account or payment activity, personalize with merge fields, embed secure “magic” payment links, and track performance.

PayStream

PayStream does not have campaign capabilities.

User Experience & Accessibility
Tratta

Tratta has been purpose-built for user experience. Teams at debt collections agencies and legal recovery firms can get the most out of the platform with no coding required. Consumers can make payments with just a click and set up resolution plans independently.  

PayStream

PayStream’s interface is complex and not user-friendly for collections teams or consumers.

Real-Time Balance Validation
Tratta

Balances are validated in real time before every payment.

PayStream

Account reports are updated on a user-configurable timetable with choices ranging from daily to 5-minute intervals.

Negotiation and Settlement Logic
Tratta

Tratta’s dynamic logic allows you to customize settlement offers by cohort or account, grouping, and more.

PayStream

PayStream includes as a Negotiator tool so you can customize to mirror to your internal processes and acceptable margins.

Authentication, Verification, and Guest Payments
Tratta

Tratta leverages multiple authentication methods to achieve an industry-leading authentication rate of 92-96%. A guest payment eliminates login requirements while maintaining security by offering 28 possible ID combinations for verification.

PayStream

Consumers can make a one-time payment with PayStream Xpress without creating a username and password.  To view all accounts and the payment negotiation platform, credentials would have to be created by the consumer.

Omnichannel and IVR Communications
Tratta

Multilingual Payment IVR, omnichannel communications (via phone, SMS, and email), and embedded “magic links” all remove login friction.  

PayStream

The portal supplies tools to communicate and receive payments via text and email in English only.

Integrations, APIs, and Data Exchange
Tratta

Tratta makes it easy for your team with REST APIs and multiple file transfer options. Our open integrations with CRMs, payment gateways, and systems like Cogent mean we’re ready to work with your exiting tech stack for a short learning curve and maximum impact.

PayStream

CRM integrations are possible, but Applied Innovation does not offer an open API as part of their platform.

Reporting & Analytics
Tratta

Tratta helps you drive decisions with data. Built-in capabilities include configurable dashboards, granular reports, campaign analytics, and easy exports for audit logs.

PayStream

Reporting and documentation options are available with configurable permissions for secure role-based access.  

Onboarding, Deployment, and Support
Tratta

Tratta's rapid onboarding and quick launch often requires only days or weeks. Post-implementation, debt collection agencies and legal recovery firms love our white-glove support, easy-to-submit support tickets, and same-day responses.

PayStream

Applied Innovation’s client support team offers PayStream setup, training, and lifetime support.  

Security, Compliance, and Certifications
Tratta

Our platform includes numerous features to protect PII and other confidential information, including:

  • “Compliance-by-code" where compliance is built directly into the architecture
  • PCI DSS Level 1 and SOC 2 Type II
  • Encrypted REST APIs and secure SFTP protocols
  • Secure admin roles
  • Tokenization
  • Audit trails
PayStream

PayStream has SOC2 certification and is PCI DSS audited.

Disclaimer: This comparison is based on publicly available information sourced from available documentation, marketing materials, third party review sites and software specifications as of October 2025 and our good faith understanding of each product. Features may change over time. Please contact the respective provider for the most current details.
Tratta is a Better Fit for Your Organization than PayStream
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    Omnichannel Communications and Smart Routing: Meet the expectations of today’s consumers with multi-step email and SMS campaigns, bilingual IVR, dynamic opt-in/out management, and FDCPA-compliant message delivery.
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    Campaign Management and Triggered Outreach: Automatically base triggers on account activity with merge fields, conditional logic, and performance tracking – all with no coding required.
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    Highly Configurable and Flexible Platform: Configure branding, notices, portal layout, communication templates, payment options by account status and more.
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    Rich REST API and Integration Ecosystem: Tratta includes open REST APIs, webhooks, SFTP/flat-file support, secure data synchronization, and built-in integrations with third-party systems.
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    Payment Compliance and Fraud Control: Keep every transaction secure with real-time return and chargeback reporting, overpayment blocking, fraud detection flags, and restricted-transaction prevention.
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    Accessibility and WCAG Compliance: Provide service to every account with embedded features that meet ADA/WCAG standards including adjustable fonts, high-contrast modes, and screen reader support via integrations such as AccessiBe.
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    Real-Time Consumer Portal and Document Center: Provide up-to-date balances, payment history, secure document uploads and downloads, electronic signature capability, and dynamic flags in a convenient consumer self-service portal.
Ready to Get Started?
Schedule a personal tour of Tratta and see our debt collection software in action. 

Frequently Asked Questions

Get the answers to questions that commonly come up when comparing Tratta and PayStream.
What makes Tratta’s consumer experience stand out?
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How does Tratta simplify integrations and reporting?
TESTIMONIALS

Debt Collection Agencies and Legal Firms Love Tratta

What do happy users say about working with us?
‘‘Tratta has significantly enhanced RGS’s operational efficiency by automating processes to collect more payments online. I confidently recommend Tratta as a game-changer that delivers tangible results and empowers businesses to thrive in an increasingly digital world.’’
Testimonial user
Chad Kruse
CIO, Williams & Fudge & RGS Financial
‘‘The reporting is faster, way more accurate, and it's saved our team a ton of time. We’re getting insights we didn’t have before, and that’s helping us make better decisions faster. Huge thanks to the team for getting this up and running — it’s making a big difference already!’’
Testimonial user
Jason Thompson
Chief of Staff, Accelerated Receivables Solutions
‘‘Card payments have doubled to almost 40% since we started using Tratta,” he says. “Last month, for the first time, card payments accounted for more than half of collections, so we’re seeing an upward trend. We have recovered over $650,000 more via Tratta compared to the amount we had collected via the old card processor and regained innumerable work hours in only seven months.’’
Testimonial user
Clint Knisal
Director of Risk Management and Collections, Multi Service Fuel Card
BENEFITS

Tratta takes the sting out of debt collection

Aligned for
shared success.

We grow when you do. Tratta’s model is tied to your KPIs — driving mutual accountability and long-term success.

Streamlined, scalable, and connected.

No more silos or patchwork tools. Tratta integrates seamlessly, automates reconciliation, and simplifies operations.

Quick launch. Real support. Rapid results.

From fast onboarding to expert support, Tratta gets you live quickly — with 25%+ adoption gains in 90 days.

Markets

Who We Help

Millions of consumers trust companies that use Tratta

Opendoor logoBolt logoGroupon logoGroupon logoGroupon logoAlign Balance logoCouch Lambert logoStenger Stenger logoVeloctity logo
FEATURES

Collect More Debts in Less Time

Our debt collection software includes a powerful suite of features built with you in mind.