Modern Debt Collections Agency Software Maximizes Recoveries

Streamline operations and boost recurring payments with our consumer self-service portal.
Tratta’s collections agency software increases and accelerates recoveries with advanced payment processing, robust data management, compliant communication and a best-in-class consumer experience.
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Millions of consumers trust companies that use Tratta

hims logoOpendoor logoBolt logoGroupon logoGroupon logoGroupon logoAlign Balance logoCouch Lambert logoStenger Stenger logoVeloctity logo
Superior Tools
Powerful Features for Collections Agency Administrators
Enjoy total oversight and unmatched flexibility with collections agency software that simplifies data integration, payment processing, and compliance.
Tratta’s platform has been developed to accommodate the workflows of modern collections agencies and give your operations team unparalleled transparency and control.
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    Built explicitly for collections, with a user-friendly, payments-first design for easy and accurate reconciliation
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    Quickly ingests portfolio data via frequent flat files or open APIs
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    Seamless integration with popular platforms including Artiva, Cogent, F.A.C.S., and more
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    Advanced direct-to-trust account payment routing, ACH/card/Check 21 support, and next-day funding, all capable of meeting high-volume needs
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    Configurable reporting options and granular export capability
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    Detailed audit trails for transparency and compliance
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    Secure admin access with permission-based roles, SOC2/PCI DSS certification, fraud controls, and 2FA authentication
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    Fully white-labeled interface and communications
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    Rapid onboarding and training
Powerful Features for Collections Agency Administrators
User Friendly Consumer Portal and Flexible Payment Plans
Always Synced Self-Serve
User Friendly Consumer Portal and Flexible Payment Plans
Improve payment rates and consumer satisfaction with Tratta. Our debt collections agency software includes an intuitive, fully-branded portal that helps consumers verify, resolve, and create a plan to pay their debts.
Empower consumers and put user experience first with a frictionless, verified, and secure portal imagined and built specifically for debt collections.
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    Instant portal access via links or QR codes
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    Multiple authentication methods to ensure 92–96% verification success
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    Easy-to-understand account summaries and real-time balances
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    Convenient, flexible repayment options including pay in full, payment plans, or settlement offers
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    Submit/view disputes
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    Access important documents
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    Always mobile-friendly and white-labeled
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    Consumers set preferences for language and personalized, dynamic, state-compliant notifications and communications
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    Security-first approach includes payment tokenization, electronic signatures, and transparent tracking of every action

Trusted. Certified. Proven.

Tratta is backed by industry certifications and associations that ensure compliance and credibility you can count on.
National Creditors Bar Association - Industry Partner 2025AICPA SOC logoPCI logoRMAi logoACA International logo
CUSTOMER-FIRST

Incomparable Customer Service is Our Number One Priority

From initial inquiry to seamless customer self-serve debt collection portal implementation and ongoing user support, every Tratta team member is committed to your total satisfaction.
‘‘We typically get the information we need the same day. It's been a great customer experience.’’
Clint Knisal, Director of Risk Management and Collections, Multi Service Fuel Card
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Rapid Onboarding
We’ll implement your new portal, integrate with existing systems, and train your people in 30 days.
White Glove Service
We will demonstrate our commitment to you with patience, responsiveness, and respect at all times.
Human Support
Enjoy 24/7 support ticketing and 99% same day response rate. No chatbots or offshore call centers.
Clear Communication
Questions? Concerns? We’ll tell you when you can expect resolution, then follow up on time.
FEATURES

Recover More Debts in Less Time

Our software includes a debt collection portal and powerful suite of features built with you in mind.
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Consumer Self‑Service Payment Portal
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Payments and Merchant Services
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Multilingual Payment IVR
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Omnichannel Communications
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Tratta Campaigns
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Reporting and Analytics
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Customization and Flexibility
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Integrations
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Security and Compliance
Ready to Get Started?
Schedule a personal tour of Tratta and see our debt collections agency software in action.
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Insights for Debt Collection Teams

Explore expert tips and industry trends for debt collection teams, along with updates on debt collections agency software that help maximize efficiency, strengthen compliance, and improve recovery rates.
Average Collection Success Rates and Industry Insights
Boost your collection agency's success with key insights and strategies. Learn the average recovery rate for collection agencies and improve your results.
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Using Risk Scoring to Prioritize Debt Recovery: A Guide for Agencies and Credit Issuers
Learn how risk scoring helps collection agencies prioritize debts, improve recovery rates, and streamline their strategies efficiently.
Read more
How Settlement Accounts Appear in Collections: What Agencies Need to Know
Learn how to manage and report settlement accounts accurately while staying compliant and improving your collection workflows.
Read more