Improve Collection Performance with Strategic Tratta Campaigns

Launch multichannel outreach campaigns with Tratta’s debt collection management software. Trigger email/SMS by account or payment activity, personalize with merge fields, and track performance from delivery to resolution.
Request a Demo
Dashboard screenshot with Campaign Run Funnel

More Recoveries, Faster Results with Intelligent Campaigns

Quickly launch personalized email and SMS campaigns, track every interaction from send to settlement, and drive higher engagement rates that yield greater profit with less manual effort.
Personalized Omnichannel Campaigns
Improve engagement and payment conversions with smart routing and merge fields that support highly personalized outreach across email and SMS.
Full-Funnel Visibility
Precisely measure ROI and optimize performance with just a click. Track every touchpoint from email opens and link clicks to inbound calls and payments.
Rapid Deployment
Our expert debt collection management software team is on hand to turn your templates or ideas into ready-to-launch campaigns without delay.

Millions of consumers trust companies that use Tratta

hims logoOpendoor logoBolt logoThe Athletic logoGroupon logoGroupon logoGroupon logoAlign Balance logoCouch Lambert logoStenger Stenger logoVeloctity logo
Multichannel campaign engine
Personalized at Scale
Integrated Multichannel Campaign Engine
Design and launch dynamic multichannel campaigns directly in-platform using customizable email/SMS templates, conditional logic, and merge fields. Personalize outreach at scale while keeping your team in control.
  • Check icon
    Integrated email and SMS templates
  • Check icon
    Merge-field personalization
  • Check icon
    Conditional routing (e.g., email ➝ SMS)
  • Check icon
    Re-engagement campaigns for dormant accounts
  • Check icon
    Password-free portal links
  • Check icon
    Custom variables for dynamic content
No-Code Campaign Logic
Automated Campaign Builder
Turn complex data into action with rule-based automation. Trigger campaigns using customizable logic tied to account status, payment activity, or time-based events—no coding required.
  • Check icon
    Dozens of logic combinations per file
  • Check icon
    Event-driven automation (e.g., by date, payment, status)
  • Check icon
    Rule-based channel selection
  • Check icon
    Self-serve, no-code setup
  • Check icon
    Hands-free campaign launches
  • Check icon
    Flexible automation to match your workflow
Campaign builder
Performance analytics
Real-Time Engagement Insights
Performance Analytics and Attribution
Gain visibility into how users engage after they click. Track opens, clicks, call-ins, and payments. Segment results by client or portfolio, schedule reports, and attribute inbound calls using unique phone numbers.
  • Check icon
    Track clicks and opens by channel 
  • Check icon
    Attribute call-ins with campaign-specific numbers
  • Check icon
    Evaluate campaign performance
  • Check icon
    Schedule exports and apply client-specific filters
  • Check icon
    Support UTM tracking and source attribution
  • Check icon
    Make smarter decisions with real-time insights
  • Check icon
    Monitor deliverability (opens, clicks, bounces, unsubscribes)
Campaigns That Convert
Detailed Revenue Insights
Get the full-funnel deliverability and engagement metrics you need to see how each campaign converts to payments and lifetime value. Measure the ROI on every action in a campaign.
  • Check icon
    Real-Time vs. Scheduled Payments
  • Check icon
    Promised and Paid Amounts attribution
  • Check icon
    Detailed Conversion Rates
  • Check icon
    Average Order Value (AOV)
  • Check icon
    Unique Paid Users
  • Check icon
    Abandoned Cart and Bounce Sessions
Revenue insights
Campaign launch
Launch Without Rework
Fully Compliant, Totally Secure Flat File Campaign Launch
All you have to do is upload a flat file such as a spreadsheet via encrypted SFTP. Our debt collection management software maps it once and uses it for future campaigns.
  • Check icon
    Fully compliant campaigns
  • Check icon
    No more repetitive setups
  • Check icon
    Flat file ingestion via encrypted SFTP
  • Check icon
    One-time mapping, reusable structure
  • Check icon
    Easy launch with minimal IT lift
  • Check icon
    Emails sent during allowed contact hours only
Quick Info, Deeper Insight

Frequently Asked Questions

Does Tratta support campaign-based outreach?
How are campaigns created and launched?
What kind of tracking is available for campaigns?
Can campaigns use multiple communication channels?
Can phone numbers be customized per campaign?
Can campaigns help re-engage dormant accounts?
Is there a self-service campaign builder?
Can I export campaign reports automatically?
TESTIMONIALS

Industry Praise for Tratta’s Omnichannel Debt Collection Software

Why do debt collection executives love working with us? The reasons are as unique and the collections teams we serve.
‘‘The reporting is faster, way more accurate, and it's saved our team a ton of time. We’re getting insights we didn’t have before, and that’s helping us make better decisions faster. Huge thanks to the team for getting this up and running — it’s making a big difference already!’’
Testimonial user
Jason Thompson
Chief of Staff, Accelerated Receivables Solutions
‘‘Amazing. better than expected. we didnt really even know how bad it was before the switch since we didn't get numbers and reports like we do now from you. We are collecting more, and have more data to make better business decisions going forward.’’
Testimonial user
Robert MacArthur
Technology Support Specialist, Collect Northwest & Resolution Recievables
‘‘We knew that regulatory-compliant email would eventually be critical, and this proved it. We now use those campaigns strategically and can track which messages drove which settlements.’’
Testimonial user
Sarena Gaylor
Equity Partner and Head of Operations, Couch | Lambert
CUSTOMER-FIRST

Incomparable Customer Service is Our Number One Priority

From initial inquiry to seamless customer self-serve debt collection portal implementation and ongoing user support, every Tratta team member is committed to your total satisfaction.
‘‘We typically get the information we need the same day. It's been a great customer experience.’’
Clint Knisal, Director of Risk Management and Collections, Multi Service Fuel Card
Read Success Stories
Rapid Onboarding
We’ll implement your new portal, integrate with existing systems, and train your people in 30 days.
White Glove Service
We will demonstrate our commitment to you with patience, responsiveness, and respect at all times.
Human Support
Enjoy 24/7 support ticketing and 99% same day response rate. No chatbots or offshore call centers.
Clear Communication
Questions? Concerns? We’ll tell you when you can expect resolution, then follow up on time.
FEATURES

Collect More Debts in Less Time

Our debt collection management software includes a powerful suite of features built with you in mind.
Payment portal icon
Consumer Self‑Service Payment Portal
Payment icon
Payments and Merchant Services
Multilingual icon
Multilingual Payment IVR
Communications icon
Omnichannel Communications
Campaigns icon
Tratta Campaigns
Analytics icon
Reporting and Analytics
Customization icon
Customization and Flexibility
Integration icon
Integrations
Security icon
Security and Compliance
Ready to Get Started?
Schedule a personal tour of Tratta and see our debt collection management software in action. 
Request a Demo