Multilingual IVR Payment Solutions

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However you say it, the result is the same. Tratta’s IVR payment solutions deploy in minutes, not months, so you can get back to business.

Multi Language Support

Multi language capability is instantly available as soon as you implement Tratta, reducing consumer stress and confusion right out of the box.

Real-Time Updates

There’s never a delay in account updates. Payments appear in your reports and on consumers’ online portals immediately after they’ve been made via the IVR.

SMS Enabled

Tratta's IVR verifies callers, prompts them to accept an SMS (text) message, and sends them to their account via passwordless sign-in on the Tratta online portal.

Cross-Channel Tracking

The admin console shows you every time a consumer calls in to Tratta’s IVR payment solutions, pays, is transferred to an agent, or goes directly into the portal.

Frictionless Collections

Payments Anywhere, Any Time.

Drive higher recovery rates with fast access, seamless handoffs, and real-time updates. Consumers can pay using their preferred device, on their preferred channel, and in the language that makes them comfortable.

Bilingual IVR
Virtual Payment Portal Experience
Unified Cross‑Channel Payments
Real-Time Payment Posting
SMS‑Enabled Passwordless Access

Smart Workflows

Configure Your Platform Your Way

Save time and reduce effort. Tratta’s IVR payment solutions streamline every interaction using rules-based logic, real-time validation, and flexible configurations designed to meet your business needs quickly and compliantly.

Just‑in‑Time Account Verification
Rules‑Based Payment Workflows
Rapid Deployment & Fast Verification
Mirrors Account-Level Rules and Controls

Total Transparency

Discover the Power of Complete Visibility

Gain a 360° view of your debt collection operations. Every interaction becomes fully transparent with cross-channel tracking and a centralized view of consumer behavior, agent activity, and payment flow.

Admin-Cross Channel Tracking
Integrated Console
Improved Audit Records

Frequently Asked Questions

Do you have questions about our IVR payment solutions? The answers you’re looking for are here.

TESTIMONIALS

Industry Praise for Tratta’s IVR Payment Solutions

Why do debt collection executives love partnering with us? The reasons are as unique as the collections teams we serve.

‘‘It’s so easy. The customer just pushes a button embedded in an email or text, sets up an account with Tratta, and makes payment. Even better, once that account is established, they have fewer steps the next time. It all happens like magic.’’

Clint Knisal

Director of Risk Management and Collections, Multi Service Fuel Card

‘‘The continuous rollout of new features, many of which we didn't even request, is impressive and one of the many reasons we love our partnership with Tratta. Thank you, Tim, and the entire Tratta team! Kudos!’’

Matt Bongiovanni

Director of Technology Enablement at A.R.M. Solutions

‘‘With Tratta, we deployed a wildly successful multichannel outbound campaign within 21 days of launch, doubling our monthly self-serve in under 2 months.’’

Matt Ernst

CIO, CMI Group

CUSTOMER-FIRST

Incomparable Customer Service is Our Number One Priority

From initial inquiry to seamless customer self-serve debt collection portal implementation and ongoing user support, every Tratta team member is committed to your total satisfaction.

‘‘We typically get the information we need the same day. It's been a great customer experience.’’

Clint Knisal, Director of Risk Management and Collections, Multi Service Fuel Card

Read Success Stories