Self-service collections for third-party agencies and creditor-rights firms

You added a payment portal, then an outreach tool. Your agents are still doing most of the work.

With Tratta, consumers manage their own accounts, exactly how your clients and compliance require. They find their balance, set up plans, settle, and sign, overnight and on weekends. Your agents stop taking complaints and start working the accounts that need them. Payments, outreach, and e-signature all run on one platform, built for collections.

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BENEFITS

You stopped spending money to collect these accounts. On Tratta, they still pay.

No call, no letter,
no collector.

The consumer clicks their personalized link, goes directly to their account, and resolves it. Nobody calls to ask if the account is really theirs or if the number is right.

Reach every account, not just the ones you can call.

Email and SMS run inside the platform, against the same data consumers see. No export, no second vendor, nobody stitching lists together.

Your rules, built in.

The disclosures each creditor requires, the state notice language, trust-account separation, no email to a consumer who has counsel. You are not the first to ask for any of it.

Goodbye, outdated systems. Hello, modern debt collection software.

Tratta is the only solution you need.

Watch completion rates climb and profits skyrocket as our IVR, secure self-service portal, and easy-launch campaigns steer your customers toward swift, frictionless payment.

Features

Everything you need. All in one place.

Tratta’s debt collection software saves you time and resources with a secure, all-in-one platform built for speed and accuracy.

Consumer Self-Service Payment Portal

Boost customer engagement, empowerment, and satisfaction scores with seamless, autonomous account handling and payment solutions.

Reporting and Analytics

Optimize strategies and boost efficiency when you monitor real-time progress and drive decisions with data.

Multilingual Payment IVR

Talk to every customer in the way they prefer. Ensure clear, inclusive communication and payment options that anyone can access.

Omnichannel Communications

Your customers are everywhere. Our agile debt collection software helps you reach them via phone, text, and email.

Tratta Campaigns

Recover more debts when you leverage custom segmenting, smart scheduling, special settlement offers by cohorts, and automated trigger-based workflows.

Payment and Merchant Services

Streamline any collection process. Secure, integrated payment solutions deliver a smooth consumer transaction experience that builds trust.

Tratta Sign

Consumers sign payment agreements and disclosures during self-service. Arrangements finalize on the spot, with a full audit trail.

Integrations

REST API and effortless integrations offer developers scalable solutions, seamless system interoperability, and unparalleled innovation.

Security and Compliance

Secure, cloud-based debt collection software. Improves compliance, reduces the risk of fines, and earns customer trust.

Markets

Who We Help

Debt Collection Agencies

Streamline debt recovery and improve account coverage with robust debt collection software including a consumer-focused self-service and payment platform.

Collection Law Firms

Support your legal collection strategy and increase effectiveness with comprehensive, compliant data management and seamless, multilingual payment solutions.

Original Creditors

Nearly 4% of all U.S. credit is delinquent. Strengthen accounts receivable management (ARM) and prevent default with tailored, scalable digital strategies that enhance customer engagement.

Debt Buyers

Maximize account coverage and streamline recovery with intelligent automation that prioritizes outreach, reduces manual work, and boosts operational efficiency.

TESTIMONIALS

Industry praise for Tratta’s debt collection software

Why do debt collection executives love partnering with us? The reasons are as unique as the collection teams we serve.

‘‘With Tratta, we deployed a wildly successful multichannel outbound campaign within 21 days of launch, doubling our monthly self-serve in under 2 months.’’

Matt Ernst

CIO at The CMI Group

‘‘Tratta seamlessly collaborated with the FMA team, allowing us to concentrate on our primary operations and enhance our growth. This has empowered us to spend our time and resources more efficiently, while Tratta offers a robust platform for us to capitalize on and extend our capabilities.’’

Mike Janakes

President at FMA Alliance, Ltd.

‘‘Tratta has significantly enhanced RGS’s operational efficiency by automating processes to collect more payments online. I confidently recommend Tratta as a game-changer that delivers tangible results and empowers businesses to thrive in an increasingly digital world.’’