Flexible Debt Collection Software Package Pricing

Designed specifically for dect collection and legal recovery workflows, Tratta’s fully self-serve payment platform delivers complete account coverage, simplified payment processes, and the highest consumer satisfaction rates at the lowest cost of ownership.

With Compliance-by-Code built directly into the platform’s architecture, every interaction is automatically governed by embedded rules, reducing manual oversight and minimizing compliance risk.

Strategic Pricing for Revenue-Driven Teams

Pro
For smaller teams
Enterprise
For teams looking to scale effectively
Enterprise Plus
Optimized for large, high‑volume firms
$500/month
billed monthly
Pro
$2,500/month
billed annually
Enterprise
$10,000/month
Enterprise +
billed annually
Platform
Flexible Options for Debt Collection Agencies and Legal Recovery Firms
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Choose the Debt Collection Software Package that Fits: Eligible platform volume is defined as approved payment volume where the transaction originates and processes through Tratta's platform. Agent input volume is excluded for Enterprise and Enterprise Plus plans.

*Enterprise Plus Tiers 1: 0.35% on $2M–$5M, Tier 2: 0.25% on $5M–$10M, Tier 3: 0.15% on $10M+.
$0.15 transaction fee
1.0% threshold processing fee for eligible platform volume over $100,000
Pro
$0.10 transaction fee
0.5% threshold processing fee for eligible platform volume over $500,000
Enterprise
$0.08 transaction fee
Graduated Processing Fee on eligible platform volume over $2,000,000, capped at $40,000/month*
Enterprise +
Tratta Payments
Debit and Credit Card Rates
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Built for Businesses of all Sizes: Industry-standard processing charges to handle Credit, Debit, HSA, and Prepaid Card processing. Offering simple, pay-as-you-go pricing, with competitive rates customized for your business. For businesses requiring service or convenience fee models, Tratta can manage either in a compliant way.
Pro
2.5% + $0.3
Quote on Request
Most Competitive Rates
ACH Direct Debit / Credit
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Reliable and Cost-Effective: Lower transaction costs than cards. Secure, automated ACH processing helps minimize payment failure rates.
Pro
$0.40 per transaction
$0.35 per transaction
Most Competitive Rates
Non-Tratta Third-Party Payment Provider Transaction Fee
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Waived When You Use Tratta Payments: You must process both card and bank  transactions through Tratta Payments in order for us to waive the third-party processing fee.
Pro
1.0%
0.5%
0.2%
Third-Party Payment Gateway Connection
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Billed Monthly: Incorporate all of your payment platform gateways into Tratta.
Pro
$30.00 per gateway
$30.00 per gateway
$30.00 per gateway
Automated Payment Communications
Payment Notification Emails
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Branded Customizable Templates with Intelligent Triggers: Easily automate up to 10,000 payment notifications and upcoming payment reminders at no charge. Additional  emails are billed in blocks of 1,000 at $1 per 1k. Any unused emails don’t carry over to the following month. Tratta Campaign emails not included.
Pro
10,000 per month included
10,000 per month included
10,000 per month included
Payment IVR (Optional)
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Optional Add-On: Tear down language barriers, speed up collection velocity, and improve recovery rates with this embedded virtual extension of the consumer portal. Any payment activity through IVR is reflected online in real time.
Pro
$5.00 per number
$0.049 per minute
$5.00 per number
$0.049 per minute
$5.00 per number
$0.049 per minute

All Critical Features, Always Included

Some essentials shouldn’t come with a price tag. Here’s what you get in every plan — no matter your size:
platform icon
General Platform & Access
Unlimited Users
Unlimited Accounts
Unlimited document hosting
Easy Team Management
Quick Agent Adds
Real-Time Dashboards
Branded Payment Portal
Full Funnel Visibility
Behavioral Insights
Configurable Reports
Full REST API Access
Webhooks for Data Sync and Automation
Third Party Integrations
Update icon
Ongoing Continuous Updates
Lifetime Automatic Updates
Always Up-to-Date Platform
No Versioning Hassles
Nothing to Download
New Features Released Regularly to Improve Your Workflow
Compliance icon
Compliance & Risk Management
Compliance-by-Code Architecture for Embedded Regulatory Enforcement
Full Audit Logs
ADA Compliance
WCAG-Accessible Interface
Bilingual support
Disaster Recovery and Business Continuity Planning
Real-Time Fraud and Returned Payment Notification
Onboarding icon
Onboarding, Configuration, and Implementation
No Onboarding or Implementation Fees
Developer Time Included
Data Migration
Training Covers All Departments and Touchpoints for Go-Live Readiness
Support icon
Dedicated Support
Full-Time In-House Team
24/7 Ticketing
Tier 1 Level Support
Comprehensive Global Background Screening
Defined Service Level Agreements (SLAs)
Data security icon
Data Security
PCI DSS Certified Level 1 Service Provider
SOC II Type II Certified
Breach Insurance
Cyber Liability Coverage
Professional Error and Omissions Liability

Tratta Campaigns

Tratta Campaigns is outbound communication via Email and SMS, with options for PDF/EML record generation, template management, and dedicated messaging infrastructure. Pricing is structured by platform plan tier, with additional pay-as-you-go and premium options.

Email Campaigns

Price
Overage
Tier
Tier 1
$200/monthly
50,000 emails
5 active templates
Dedicated IP, template setup
$5 per 1000
Tier 2
$600/monthly
300,000 emails
15 active templates
Segmentation, PDF/EMLexports
$3 per 1000
Tier 3
$2000/monthly
1,000,000 emails
25 active templates
Highly customizable, high volume
$2 per 1000
PDF/EML Generation
Tier 2
$3 per 1000 emails
PDFs and/or EMLs delivered to an SFTP
Tier 3
$2 per 1000 emails
PDFs and/or EMLs delivered to an SFTP
Additional emails and/or PDF/EMLs are billed in blocks of 1000. Any unused credits don’t carry over to the following month.

Text / SMS Campaigns

Price
Overage
Tier
Starter
$500/monthly
10,000 segments
0.049 per segment
Tier 1
$2000/monthly
100,000 segments
0.03 per segment
Tier 2
$4000/monthly
300,000 segments
0.0275 per segment
Tier 3
$5000/monthly
500,000 segments
0.025 per segment
Number Options
Toll Free
$5/month per number
Free setup, ideal for lower volume
Short Code
$3,500/quarter per number or $13,000/annually
1 year minimum from time of approval
Setup Fee
$3,500 one time
Short code setup only
​Any unused credits don’t carry over to the following month.

​Tratta Campaigns defines a segment as a single part of an outbound message sent via SMS or MMS. For standard SMS, one segment includes up to 160 characters using GSM-7 encoding, or up to 70 characters if the message contains Unicode characters such as emojis or non-Latin scripts. Messages longer than these limits are automatically broken into multiple segments — 153 characters per part for GSM-7, or 67 for Unicode. MMS messages, which include media such as images or video, are treated as one segment per message.​
Our Promise
At Tratta, your complete, end-to-end satisfaction is the goal that motivates us every day. We work nonstop to achieve it with an excellent product, fast onboarding, unmatched customer service, clear communication, and zero downtime.

Why Tratta?

Partner with us and transform your operations.

Committed to Your Success

As your success partners, we don't get paid until you do. This drives us to quickly deliver and implement a fully functional system.

Built-In Compliance

Stay ahead of regulations, reduce risk, and ensure every interaction meets evolving legal standards with embedded compliance automation, audit trails, and configurable settings.

Always Up to Date

Each debt collection software package includes identical updates and enhancements, automatically deployed to keep you current with zero downtime.

FAQs About Tratta’s Debt Collection Software Packages

What is Tratta and who is it for?
How is Tratta's pricing structured?
What does Tratta’s standard debt collection software package include?
How is the onboarding process managed, and what's the typical timeline?
What customization and flexibility features does Tratta provide?
Are specific technical skills or coding abilities required to manage the system?
What is Tratta’s Compliance-by-Code approach to automated compliance?
How does Tratta handle payment processing, and what are the platform’s security features?
What kind of ongoing support is provided post-implementation?
Can I switch between debt collection software packages?
Can we pay quarterly instead of annually?

Millions of consumers trust companies that use Tratta

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TESTIMONIALS

Clients Love Tratta’s Debt Collection Software

Why do debt collection executives love working with us? The reasons are as unique and the collections teams we serve.
‘‘The continuous rollout of new features, many of which we didn't even request, is impressive and one of the many reasons we love our partnership with Tratta.’’
Testimonial user
Matt Bongiovanni
Director of Technology Enablement at A.R.M. Solutions
‘‘Card payments have doubled to almost 40% since we started using Tratta,” he says. “Last month, for the first time, card payments accounted for more than half of collections, so we’re seeing an upward trend. We have recovered over $650,000 more via Tratta compared to the amount we had collected via the old card processor and regained innumerable work hours in only seven months.’’
Testimonial user
Clint Knisal
Director of Risk Management and Collections, Multi Service Fuel Card
‘‘Amazing. better than expected. We didn't really even know how bad it was before the switch since we didn't get numbers and reports like we do now from you. We are collecting more, and have more data to make better business decisions going forward.’’
Testimonial user
Robert MacArthur
Operations Supervisor, Collect Northwest & Resolution Recievables
Ready to Get Started?
See What the Right Debt Collection Software Package Can Do for You
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