Comparing Two Approaches to Collections Technology

Both Tratta and PaymentVision help collections agencies and legal firms take payments and resolve debts, but the two platforms are not the same.

PaymentVision is centered on card-not-present transactions for industries like collections and auto finance. Its payment portals and IVR support card and ACH acceptance, which covers some needs but stops short of delivering a full collections solution.

Tratta is built for recovery. It combines secure payments with consumer self-service, campaign tools, audit-ready workflows, and a modern REST API that integrates seamlessly with existing systems. Certified PCI DSS Level 1 and SOC 2 Type II, Tratta also offers transparent status reporting to satisfy strict client and court requirements. With flexible settlements, partials, payment plans, document uploads, and guest flows, Tratta delivers a richer consumer experience that drives higher engagement and faster recoveries.
Tratta
PaymentVision
Pricing model
Tratta

Tratta’s publicly available, volume-based pricing structure combines platform fees with transaction-based components to make the platform affordable for any company.

PaymentVision

PaymentVision quotes prices upon request.

Security & Compliance
Tratta

Tratta’s debt recovery experts know that nothing is more important to collections teams than data security and compliance. Our platform includes numerous features to protect PII and other confidential information, including:

  • “Compliance-by-code" where compliance is built directly into the architecture
  • PCI DSS Level 1 and SOC 2 Type II
  • Encrypted REST APIs and secure SFTP protocols
PaymentVision

PaymentVision is PCI DSS Level 1 and SOC 2 Type II compliant.

Campaigns
Tratta

Recover more debts with omnichannel outreach campaigns. Trigger email/SMS by account or payment activity, personalize with merge fields, and track performance from delivery to resolution.

Payment Vision

Not available.

Uptime & Reliability
Tratta

Tratta has a demonstrated track record of 99.99% uptime and can be viewed at status.tratta.io. Offers built-in resilience with retries and error handling.

PaymentVision

PaymentVision promotes a 99.99% uptime standard. However, its use of legacy architecture may pose challenges to consistently meeting such standards.

Updates & Innovation
Tratta

Tratta is a cloud-based SaaS platform that delivers continuous, automatic updates. Users do not need to manage versioning or downloads, and new features are introduced on an ongoing basis to improve workflows.

PaymentVision

PaymentVision introduces new features and updates (for example, PayWeb360 v1.15 and v1.16 added options like Payments-in-Full, Email 2FA, Agent Configuration). However, some releases include changes that may require clients to modify or re-configure integrations or workflows, which can be disruptive.

Consumer Self‑Service Tools
Tratta

On Tratta’s consumer self-service portal, users can submit dispute requests, upload documents, view real-time balances and payment history, update information and receive tailored settlement offers.

PaymentVision

PaymentVision’s PayWeb360 portal allows for online payments, updating personal information, viewing account history, and accepting settlement offers, but does not publicly list consumer dispute submissions or document upload as available features.

Branded Portal
Tratta

Tratta offers a fully white-labeled version with your own company domain and branding, with the Tratta logo removed.

PaymentVision

PaymentVision branding and URL are visible on their clients’ portals.

Error Handling
Tratta

Uses standard HTTP error codes and detailed JSON error messages.

White glove service is a core value at Tratta. Errors occur infrequently but, when one does, you can count on 24/7 support ticketing with a 99% same-day response rate. You’ll always communicate with a knowledgeable US-based agent, not a chatbot or offshore call center.

PaymentVision

PaymentVision’s integration layer uses SOAP with XML request/response formats. As with most SOAP implementations, developers may encounter SOAP Faults or XML-formatted error responses during integration and error handling.

Multi-Tenant Support
Tratta

Organization-based API endpoints support seamless multi-client management.

PaymentVision

Requires handling multiple merchants ID manually.

Implementation Time
Tratta

Tratta offers quick implementation with minimal developer effort and is committed to a 30-day onboarding timeline for every new client.

PaymentVision

Longer setup due to SOAP complexities.

Session Handling
Tratta

Session handling is supported via the API.

PaymentVision

Not available.

Specific Destination Redirection
Tratta

Destination redirection is supported via the API.

PaymentVision

Not available.

Verification Configuration
Tratta

Tratta’s API supports verification configurability for security settings

PaymentVision

Not available.

UTM Parameter Support
Tratta

The platform supports tracking UTMs for attribution and analytics.

PaymentVision

Not available.

Integrations
Tratta

Tratta is ready to slide into your tech stack. REST JSON API, real-time webhooks, OAuth and RBAC reduce engineering time and improve reliability.

PaymentVision

PaymentVision exposes SOAP endpoints that demand heavier tooling.

Guest Checkout
Tratta

Supports guest partial payments, payments in full, and settlements.

PaymentVision

Not available.

Disclaimer: This comparison is based on publicly available information sourced from available documentation, marketing materials, third party review sites and software specifications as of [Month Year] and our good faith understanding of each product. Features may change over time. Please contact the respective provider for the most current details.
End-to-End Processing Power
What Makes Tratta the Better Fit
Tratta is a strong option for debt collection teams seeking a platform that helps increase account coverage and accelerate recoveries:
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    Purpose-built for collections use cases
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    Secure self-serve consumer portal
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    PCI DSS Level 1 and SOC 2 Type II compliant with robust data protections and audit-readiness
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    Tratta offers a campaign management module to launch multichannel outreach triggered by account, activity and payment events.
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    Faster implementation and onboarding
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    Broad, flexible integration options with your existing systems
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    RESTful API architecture (no reliance on SOAP services)
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    Continuous feature updates delivered automatically
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    Transparent, straightforward pricing model
Ready to Get Started?
Schedule a personal tour of Tratta and see our debt collection software in action. 

Frequently Asked Questions

Not sure about Tratta vs. PaymentVision? Get answers here.
Does Tratta support texting for collections like PaymentVision does?
How does Tratta’s API compare to PaymentVision for integrations?
Can Tratta help my debt collection agency or legal recovery firm grow?
TESTIMONIALS

Debt Collection Agencies and Legal Firms Love Tratta

What do happy users say about working with us?
‘‘Tratta has significantly enhanced RGS’s operational efficiency by automating processes to collect more payments online. I confidently recommend Tratta as a game-changer that delivers tangible results and empowers businesses to thrive in an increasingly digital world.’’
Testimonial user
Chad Kruse
CIO, Williams & Fudge & RGS Financial
‘‘The reporting is faster, way more accurate, and it's saved our team a ton of time. We’re getting insights we didn’t have before, and that’s helping us make better decisions faster. Huge thanks to the team for getting this up and running — it’s making a big difference already!’’
Testimonial user
Jason Thompson
Chief of Staff, Accelerated Receivables Solutions
‘‘Card payments have doubled to almost 40% since we started using Tratta,” he says. “Last month, for the first time, card payments accounted for more than half of collections, so we’re seeing an upward trend. We have recovered over $650,000 more via Tratta compared to the amount we had collected via the old card processor and regained innumerable work hours in only seven months.’’
Testimonial user
Clint Knisal
Director of Risk Management and Collections, Multi Service Fuel Card
BENEFITS

Tratta takes the sting out of debt collection

Aligned for
shared success.

We grow when you do. Tratta’s model is tied to your KPIs — driving mutual accountability and long-term success.

Streamlined, scalable, and connected.

No more silos or patchwork tools. Tratta integrates seamlessly, automates reconciliation, and simplifies operations.

Quick launch. Real support. Rapid results.

From fast onboarding to expert support, Tratta gets you live quickly — with 25%+ adoption gains in 90 days.

Markets

Who We Help

Millions of consumers trust companies that use Tratta

Opendoor logoBolt logoGroupon logoGroupon logoGroupon logoAlign Balance logoCouch Lambert logoStenger Stenger logoVeloctity logo
FEATURES

Collect More Debts in Less Time

Our debt collection software includes a powerful suite of features built with you in mind.